L3Harris Jobs

Job Title: Field Technician A

Job Code: 10670

Job Location: Remote (Salt Lake City, UT Preferred)

Schedule: 1st shift 9/80

Job Description:

The Field Technician A is responsible for Installing, operating, maintaining, repairing and modifing equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.

Essential Functions:

• Up to, but not limited to 50% travel to global locations. Travel may be required with less than 24 hours’ notice.

• Provide basic maintenance and operations training to various size groups at customer destinations.

• Work on call and other functional schedules as required.

• Produce timely and detailed service reports.

• Collaborate with larger Field Services team to plan and implement Field Service initiatives.

• Document processes, knowledgebase articles and update databases for case tracking and issue resolution.

• Maintain issued assets, tools of trade and conduct routine inventory inspections and reports.

• Ability to lift and pull up-to 50lbs.

• Dynamic, positive, and resourceful self-starter who can work independently and drive results.

  Qualifications:

• Requires a High School Diploma or equivalent with 0 to 3 years of prior related experience.

• Valid U.S. Driver’s License w/clean record.

• Ability to obtain a U.S. Passport to support international travel projects.

  Preferred Additional Skills:

• Technical Degree or Certification(s) in Information Technology, Electronics or Mechatronics Engineering.

• Global travel experience.

• Bi-lingual: English and Spanish.

  #LI-AH1

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.